First of all I wanna thank Lany Jin for helping me through out all the processes e.g., confirming the item, shipping, tracking and everything. She's been very very responsive and friendly thru the chat and she has all the answers to my inquiries. So I ordered the item on April 22 I think and it hasnt been a week the package got delivered today. I inspected the chassis. It's 10/10. No damage whatsoever. The accessories are complete. I'd give their service a 10/10. Thanks Lany! This is an honest review. They're legit! I'd give the product 10/10.